Privacy Statement
What information we collect, how we use and share it, and your choices.
Last updated November 4, 2026.
This Privacy Statement explains how Slabs & Singles (“we,” “us”) collects, uses and shares information when you use slabsnsingles.com, its apps and its API.
Information you give us
- Account details: email address, username and password (stored only as a secure hash).
- Shipping addresses, and a seller's ship-from address.
- Listings, photos, descriptions, messages, offers, bids, feedback and reports.
- Information you send when you contact us or appeal a decision.
Payment information
Card payments and seller identity verification are handled by Stripe. We don't see or store full card numbers, bank account numbers or identity documents. Stripe shares with us what we need to run the marketplace, such as whether a payment succeeded, the amount, the last four digits and brand of a card, and whether a seller's account is ready to be paid. Stripe's use of your information is covered by Stripe's privacy policy.
Information collected automatically
- Device and log information, such as IP address, browser type, pages viewed and the time of each visit.
- Cookies that keep you signed in and remember your cart and settings.
- Analytics cookies that tell us how the site is used, in aggregate.
Photo uploads are resized and their metadata, including location, is removed.
How we use information
- To run the marketplace: accounts, listings, orders, payments, shipping, messages and feedback.
- To keep members safe: detecting fraud, spam, counterfeit items and abuse, setting seller levels, and reviewing reports and disputes.
- To send account and order emails, and announcements you can turn off in Email settings.
- To improve the Service and fix problems.
- To meet legal obligations and enforce our Terms.
What other members see
- Your username, listings, feedback, seller level and when you joined are public.
- When you buy, the seller sees your name, shipping address and order details so they can ship it.
- Messages are seen by the members you message.
How we share information
We don't sell your personal information. We share it only:
- With service providers that work for us, for payments (Stripe), hosting and storage, email delivery, shipping labels and tracking, and analytics. They may use it only to provide their services.
- With other members as described above.
- When the law requires it, or to protect the rights, property or safety of our members, the public or us.
- As part of a sale, merger or reorganization of the Service, under this Statement.
- With your consent, for example when you connect an inventory tool with an API key.
How long we keep information
We keep account information while your account is open. We keep order, payment, message and feedback records for as long as needed to handle disputes, prevent fraud, and meet tax and legal requirements, even after an account is closed. Then we delete or anonymize them.
Security
We use encryption in transit, hashed passwords, access controls and monitoring to protect your information. No system is perfectly secure, so keep your password and API keys private and tell us if you think your account was misused.
Your choices and rights
- Update your account details and addresses in your account.
- Turn announcement emails on or off in Email settings. Account and order emails always come through.
- Block or clear cookies in your browser; you'll need to sign in again, and some features may not work.
- Ask us for a copy of your information, to correct it, or to delete your account, by emailing hello@slabsnsingles.com. Depending on your state, you may have other rights; we'll respond as the law requires and won't treat you differently for using them.
Children
The Service is for adults 18 and over. We don't knowingly collect information from children under 13. If you believe a child has given us information, contact us and we'll delete it.
Changes
We may update this Statement. We'll post changes here with a new date, and tell members about significant changes by announcement or email.
Contact
Privacy questions or requests: hello@slabsnsingles.com.