User Agreement

Last updated November 4, 2026.

This User Agreement is part of the Terms of Service and covers buying and selling on Slabs & Singles. Where the two differ about buying or selling, this agreement applies.

1. Listing cards

• List only trading cards you own and have in hand, ready to ship: sports cards, trading card game singles and non-sport cards, raw or graded.
• Each listing is priced up to $1,000, and within your seller level's price limit.
• Describe each card accurately: player or character, set, year, number, parallel, condition or grade, and any flaws.
• Use your own clear photos of the actual card, front and back. Graded cards show the grading company, grade and certification number.
• A listing is an offer to sell. When a buyer pays, you must sell the card at that price.
• If a card sells somewhere else, remove the listing right away.

2. Prohibited items and practices

• Counterfeit, unlicensed or reproduction cards, and reprints sold as originals.
• Altered, trimmed, recolored or resealed cards sold as unaltered.
• Stolen items, or items you don't have the right to sell.
• Anything that isn't a trading card, and mystery or chance-based listings.
• Cards priced over $1,000, or prices set to get around fees or seller levels.
• Bidding on your own listings, buying from yourself, or trading feedback.

3. Buying

• When you pay, you're agreeing to buy the card at the listed price, the winning bid or the accepted offer.
• Every card ships free, so the price shown is what you pay before any sales tax.
• Pay only on Slabs & Singles. Paying another way removes your card-issuer protection and breaks this agreement.
• Give a correct US shipping address.

4. Payments through Stripe

Sellers are paid directly through their own Stripe accounts; Slabs & Singles doesn't hold or receive buyers' payments. To sell, you must set up a Stripe account and agree to Stripe's terms. Stripe verifies sellers' identities, holds and pays out funds, and sends Form 1099-K where required.

• Stripe's card processing fee is usually 2.9% + 30¢ per order for US cards. It's charged by Stripe on each sale and comes out of the seller's Stripe balance.
• Stripe sets its own fees, payout schedule and holds. See Stripe's pricing and terms for details.

5. Seller fees

Listing is free. Slabs & Singles charges one fee per card sold, shown on the Selling fees page and on the listing form before you list. Promo codes can waive the fee for a number of sales. We may change our fees; we'll post new fees with the date they take effect, and sales before that date use the old fees.

Store sales

Business stores may run store sales. During a sale, buyers pay the sale price shown on the listing, and the seller's fee is based on that price.

6. Shipping rules

• Ship within 3 business days of payment, to the address on the order.
• Every listing ships free to the buyer; shipping is part of the seller's price.
• Stamped envelope: one raw card priced $20 or less. Sellers use their own stamp: an 82¢ Forever stamp, or a $1.31 nonmachinable stamp for thick cards and very rigid toploaders.
• Trusted buyers: a seller may allow buyers on their trusted buyer list to choose a stamped envelope for one raw card up to $100. Once a trusted buyer's envelope has been sent, a missing envelope isn't covered by Slabs & Singles and is between the buyer and the seller.
• Everything else (graded cards, cards over $20, and orders of more than one card) ships in a bubble mailer or box with a tracked label.
• Labels bought on the site are charged at the carrier's price plus card processing. Sellers may instead buy a label elsewhere and add its tracking number to the order.
• Pack every card to arrive in the condition listed. Mark the order shipped and add tracking when there is one.

7. Problems with an order

• Buyers: message the seller first from the order. Most problems are solved that way.
• A card that isn't as described can be returned for a full refund: report it from the order within 30 days of delivery. The seller pays the return postage and refunds in full within 3 business days of receiving the card (see Returns on the Policies page).
• Sellers issue refunds from their own Stripe account. Slabs & Singles doesn't hold payments, so we can't issue refunds ourselves, except that we may automatically refund a buyer when a card sold twice and can't ship.
• If a seller doesn't resolve a real problem, the buyer may dispute the charge with their card issuer. The seller answers with the order record, tracking and messages.
• Sellers must answer problems and disputes honestly and promptly. Chargebacks, unshipped orders and cards not as described can lower a seller's level or lead to account limits.

8. Feedback and seller levels

Feedback must be honest and about the transaction. Don't offer anything for feedback or threaten negative feedback. Seller levels set the highest price a seller can list, based on sales, feedback, account age and order problems; we may change a seller's level as described on the Seller levels page.

9. Taxes

Sellers are responsible for collecting and paying sales tax where their state requires it, and for reporting their income. Buyers pay any sales tax a seller charges.

10. Enforcement

If you break this agreement we may remove listings, cancel unpaid orders, lower your seller level, limit buying or selling, or close your account. You can appeal a decision once from Account standing.

Contact

Questions about this agreement: hello@slabsnsingles.com.