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Buying and printing shipping labels

Set up your ship-from address and card once, then buy a tracked label from any order.

One-time setup

  • Go to Sell → Shipping.
  • Ship-from address: enter it and choose Save address. We check it with the carrier; it prints as the return address on labels and tracked envelopes.
  • Credit card for labels: choose Add a card. Your card is stored by Stripe, not by us.

Buy a label

  • Open the order (Sell → Orders) and choose Buy label.
  • Check the package. We suggest one from the order; change it to a bubble mailer, a small (6 × 4 × 2 in), medium (8 × 6 × 4 in) or large (12 × 9 × 6 in) box, or a custom size, and enter the packed weight in pounds and ounces. Choose Update rates. Your last custom size is remembered.
  • Pick a rate. You pay the carrier's price plus card processing; it's separate from what the buyer paid you.
  • Choose Print label. The order is marked shipped and the buyer gets the tracking number automatically.
  • Orders over $750 are sent with signature confirmation.

Printing labels

  • Labels are 4 × 6 in. Print on a thermal label printer, or on plain paper and tape it on with clear tape.
  • Print at 100% scale with margins set to None so the barcode scans.
  • Don't tape over the barcode with shiny tape that wrinkles.

Made a mistake?

Choose Void label on the order before the carrier scans the package. The label is cancelled and the cost goes back to your card. Then buy a new one.